Privacy Policy

Last updated: November 2025

1. Introduction

PalmoMotion ("we," "us," "our," or "Company") operates this website. We are committed to protecting your privacy and ensuring you have a positive experience on our site. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact details (name, email, phone number)
• Information submitted through our contact forms
• Communications you send to us
• Information about your preferences and interests

We also automatically collect certain technical information when you visit our site, including:

• IP address and browser type
• Pages you visit and time spent on our site
• Device information
• Referral source

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To send you relevant information about our services
• To improve our website and services
• To comply with legal obligations
• To protect against fraud and maintain security

4. Legal Basis for Processing

We process your information based on the following legal grounds:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only when:

• Required by law
• Necessary to protect our rights or safety
• With service providers who assist us in operating our website and conducting our business

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.

7. Your Rights

Under GDPR and applicable privacy laws, you have the following rights:

• Right to access your personal information
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

8. Cookies and Tracking

We use cookies to enhance your experience on our website. Please see our Cookie Policy for detailed information about how we use cookies and how you can manage your preferences.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

PalmoMotion
54 High Street
Canterbury CT1 2JB
United Kingdom
Email: [email protected]
Phone: +44 1227 508 964

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last updated" date.